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At Data Trak LLC DBA, SurplusTrak, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or services.
1. Information We Collect
We may collect personal information that you provide to us directly, including but not limited to your name, email address, phone number, mailing address, and any details relevant to the services you request. Additionally, we may collect non-personal information such as browser type, device information, and website usage data to improve our site's functionality and user experience.
2. How We Use Your Information
The information you provide enables us to:
3. SMS/Text Messaging Communications
If you provide your mobile phone number, you may receive SMS/text messages from SurplusTrak related to your case status, recovery services, appointment reminders, or related updates. Message and data rates may apply, and message frequency may vary depending on your case activity.
Consent to receive SMS messages is never a condition of using our services. You may opt out of SMS communications at any time by replying "STOP" to any message you receive, or by contacting us at info@SurplusTrak.com. For assistance, reply "HELP" to any message or contact us directly using the information in Section 10 below.
4. Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, please be aware that no method of transmission over the internet or electronic storage is completely secure.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You may set your browser to refuse cookies, but please note that this may affect certain features of the site.
7. Third-Party Links
Our website may contain links to third-party sites. SurplusTrak is not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Your Choices and Rights
You have the right to access, update, or delete your personal information. This includes the right to opt out of SMS communications at any time, as described in Section 3 above. If you wish to exercise these rights or have any concerns about your data, please contact us using the details in Section 10 below.
9. Changes to This Policy
SurplusTrak may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SurplusTrak
3151 N. University Drive
Coral Springs, FL 33065
Email: info@SurplusTrak.com
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